We are committed to ensure all programs and activities undertaken are towards development and improvement of the state economy as well as Bumiputera participation in line with existing government policies. We promise to implement it through:

  • Issuing the rental letter of the premises within 7 days.
  • Take action on damage complaint made for rental premises within 3 working days.
  • Issue acceptance receipt in not less than 10 minutes.
  • Making payment within 14 working days from the date of receipt of complete claim documents.
  • Issue tender offer letter and quotation within 7 working days
  • Provide feedback to any inquiries, complaints or suggestions submitted by the customer within a period of not more than 3 working days.